Support

We are currently working with Colissimo for now.

 

 

Depending on the country of delivery, restrictions by customs services may apply to the customer.

Please note that delivery times are dependent on the local carriers, specially for foreign countries.  No delays can be confirmed in advance, and it can vary in weeks depending on the distance.

Please remember that all parcels are shipped from Paris and are taken in charge by local carriers, can pass different customs and frontiers, those steps are inevitable and can require some time.

Delivery times are given as an indication and depend on external factors correlated to transport conditions. Typology cannot be held responsible for a delay in delivery, and shipping costs cannot be reimbursed.

You will need to wait for your order if no anomaly is detected and the parcel is still in transit. 

Once the package passes the frontier, we advise you to check on your local post website your package with the tracking number, it might have more details.

 

Please count on between 24 and 48 working hours for the preparation and dispatch of your order. We also invite you to take into account the day of the order, as any order placed the day before or during the weekend or public holiday is prepared and dispatched the next working day. This delay cannot be considered as a delay.

 

Moreover, any customs charges are your responsibility for deliveries outside the European Economic Area.