Can I get a refund for a product I've opened and used?
We do not offer a money-back policy. We therefore do not refund products if you are not satisfied with them and if they have been opened and/or used. Only products that have not been opened and are in their original condition within the return period will be refunded once the products have been returned.
Our customer service remains available for any advice that can facilitate the use of the product in your routine.